In 2022/23, we have created even more OX Place communities. We have built our presence across the city, becoming a familiar name and a trusted partner for people looking to find their own perfect home.
In the summer of 2022, we handed over 26 homes at Cannon Court to Oxford City Council. This beautiful development, built on two sides of a central courtyard, included 12 flats sold for shared ownership and a further 14 for affordable social rent. The rented properties have housed people previously on Oxford City Council’s housing waiting list.
As well as large rooms, a high spec finish and plenty of storage space, the homes have solar panels and electric car charging points, access to green space and a communal bike store.
In January 2023, we handed over 38 flats and three houses at The Curve to Oxford City Council.
Of the flats, 18 were made available for affordable rent and 17 flats along with the three houses were sold on a shared ownership basis. Local people were able to make their property ownership dreams a reality with as little as £65,000 for a 25% share in one of the flats.
These new homes are built to the OX Place signature high spec, helping removing the stigma around “affordable” homes. The development includes communal space and private balconies as well as a car share club, providing sustainable transport for residents.
At each of our completed developments, we have worked hard to make sure we learn from our interactions and do all we can to create a positive experience for each new householder – whether they’re renting or buying.
Moving into their own brand new home should be among the best days of the lives of our residents. To make sure it goes as smoothly as possible, we make ourselves available on moving in day.
Our Home User Guide (HUG) tells residents the things they need to know about their new home and includes things like how to dispose of their waste, how to set the boiler and how to use their appliances. Having used the HUGs in our new homes, we have realised that we need to be where people are. We recognise that people often turn to instructional videos when they need to know how to do something and are creating a series of instructional videos to support new householders.
We have also used industry best practice to develop a comprehensive feedback survey for new residents to understand what we’re getting right, and what we could do better. Within our initial feedback, we have discovered, for example, that people are finding the bedroom lights to be too bright. In future developments, we will work to provide more ambient lighting to better suit the needs of our residents.
Jenny is a teaching assistant at a local school in Oxford. Jenny has been privately renting in substandard accommodation most of her career and never thought she would be able to get onto the property ladder in the city.