OX Place is a trading name of Oxford City Housing Ltd., Oxford Town Hall, St Aldates, Oxford OX1 1BX. Company No.: 10212716. Oxford City Housing Ltd. is a housing company of Oxford City Council, set up in 2016.
Cookie Policy:
Cookies are small text files that are placed on your computer by websites that you visit.
They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.
You do not have to allow cookies to be placed on your machine.
Opting out of using cookies
Most web browsers allow some control of most cookies through the browser settings.
You can set your browser to notify you before receiving a cookie so that you can decide whether to accept it or you can refuse all cookies although this can adversely affect the operation of some websites.
The first time you visit the OX Place website you will be asked if you want to accept cookies. You have at this time the option to edit your cookie settings for the site.
To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit the
All About Cookies website.
Refusing to accept a cookie will not stop you using Oxford City Council’s website, but it may have an impact on available functionality.
How we use cookies on our websites
We want to provide online services that are easy to use, useful and reliable.
This can involve placing cookies on your computer or other device.
Cookies cannot be used to identify you personally.
These pieces of information are used to improve services for you through, for example:
- enabling a service to recognise your device so you don’t have to give the same information several times during one task
- recognising that you may already have given a username and password so you don’t need to do it for every web page requested
- measuring how people are using services, so they can be improved
Cookies in use:
Google Universal Analytics
We use Google Analytics to collect statistical data about our visitors. We collect this information in a way that does not identify you and the data is not shared with anybody else.
Information on how to opt out of being tracked by Google Analytics across all websites and Google’s use of cookies can be found on
Google Analytics Opt-out and
Google privacy pages.
Hotjar
We use Hotjar to help us understand user behaviour while on our websites and to provide some website features, like feedback forms or surveys. All visitor information is kept anonymous. Hotjar does not track or record visitors which have cookies disabled.
If a user enters their email address into the Incoming Feedback widget on pages using Hotjar, we have the ability to perform a search for personal data associated to individual visitors of the site. However, email addresses shown within Heatmaps and Recordings can not be linked to the search results. More information is available on the
Hotjar website. You can make a request for this information via our normal
Subject Access Request process.Full technical information about the cookies used by Hotjar and what they do can be found in their
online documentation.
GovMetric website feedback
We use GovMetric to get feedback on our website in order to make improvements.
GovMetric collects information about what pages users visit. Information is never passed on to third parties.
Visit the Privacy pages on the
GovMetric website for more information.
Browsealoud
We use Browsealoud to add accessibility functionality to our website.
Glossary of terms
3rd Party Cookies
3rd party cookies are cookies set with a different domain than that of the website you are on. We do not have any control over the way that these websites use your data. You should read their respective privacy policies carefully to find out what happens to any data that these services collect when you use them.
Persistent cookie: A persistent cookie does not expire at the end of the user session /visit. As long as the cookie remains, data can be sent back to the server everytime the visitor visits the site. Persistent cookies allow for vital pieces of information, such as how the visitor first came to the website, to be recorded. Persistent cookies are also known as tracking cookies.
Session cookie: A session cookie / nonpersistent only lasts for the duration of the user session/visit. The cookie is deleted at the end of the session by the browser.
1st party cookie: 1st party cookies are cookies set with the same domain (or subdomain) as the website.
3rd party cookie: 3rd party cookies are cookies set with a different domain than that of the website you are on. We do not have any control over the way that these websites use your data. You should read their respective privacy policies carefully to find out what happens to any data that these services collect when you use them.
Your Cookie Settings
Persistent cookie: A persistent cookie does not expire at the end of the user session /visit. As long as the cookie remains, data can be sent back to the server everytime the visitor visits the site. Persistent cookies allow for vital pieces of information, such as how the visitor first came to the website, to be recorded. Persistent cookies are also known as tracking cookies.
Session cookie: A session cookie / nonpersistent only lasts for the duration of the user session/visit. The cookie is deleted at the end of the session by the browser.
1st party cookie: 1st party cookies are cookies set with the same domain (or subdomain) as the website.
3rd party cookie: 3rd party cookies are cookies set with a different domain than that of the website you are on. We do not have any control over the way that these websites use your data. You should read their respective privacy policies carefully to find out what happens to any data that these services collect when you use them.
